Increase customer and staff engagement with business SMS
Send and receive messages in a matter of minutes and build smarter two-way customer and staff conversations. Scalable, easy to integrate and cost-effective – with open and response rates as high as 98% and 45% – see how your business can benefit today.
Get fast results with business SMS
85%
85% of customers would rather receive a text over an email or voice call from a brand, and an additional 59% prefer to receive direct messages from a business instead of downloading a separate app.
83%
83% of consumers would like to receive appointment reminders via text, but only 20% of businesses send them.
42%
Nearly half (42%) of all customers globally would pay more for greater convenience, including being able to access round-the-clock support.
33%
33% of SMS recipients react to CTAs in SMS marketing messages, and 47% of them end up making a purchase.
What SMS services are available?
MASS TEXTING
Bulk SMS
With bulk SMS, you can effortlessly reach customers, prospects, or subscribers with important announcements, promotional offers or updates in an instant.
POWERFUL ENGAGEMENT
Conversational messaging
Choose from one or two-way conversations with SMS to individual customers or send in bulk to imported contacts.
You’ll simply need a VMN or Short Code (an 11 digit number) to get started via the Esendex online portal, or API.
BRAND & PERSONALISE
SMS landing pages
Improve click through and conversion rates with fully-branded and personalised landing pages.
INTEGRATE SMS
SMS API
Integrate SMS into your existing systems and processes with our intelligent API.
CUSTOMER SATISFACTION
SMS Surveys
Collect valuable customer and staff feedback with eye-catching and quick to create surveys, complete with comprehensive monitoring.
CONTACT CENTRES & HELP DESKS
SMS chat
Use SMS chat for fast and effective customer support conversations and speedier access to agents.
STREAMLINE TOOLS
Email to SMS
Start sending SMS straight from your email account and keep all your messages in one place.
AUTOMATE MESSAGING
SMS Automations
Increase efficiency and improve customer experience with automated SMS.
SMART AND SIMPLE
SMS Short Codes (5 digit text numbers)
An SMS Short Code can provide a more memorable and convenient way to support two-way conversations and share promotions, inquiries, surveys and more.
INTEGRATE SMS
SMS Gateway
Reach your audience with engaging messages in the most cost and time-efficient way possible using our powerful SMS gateway.
Let’s start sending, together.
Discover the full power of our mobile messaging platform.